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Frequently Asked Questions (FAQ)
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Q |
What
are your payment terms? |
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A |
Payments must be made in Japanese
yen by T.T. (Telegraphic Transfer, Wire
Transfer) We will send you our bank account
information upon receiving your order. Payment
can also be made through Western
Union. |
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Q |
Can
I pay by credit card? |
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A |
Sorry, currently we do not
accept credit card payments. |
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Q |
Do
you accept payment by letter of credit?
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A |
Yes, however, a letter of
credit will only be granted for purchases
exceeding JPY 3,000,000 per car. |
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Q |
Do
you offer credit? |
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A |
No, we do not. Your car will
be shipped after receipt of your payment
is confirmed by our Japanese bank. |
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Q |
Do
you deal with foreign currencies? |
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A |
No, currently, you can pay
only in Japanese Yen. You can convert Japanese
Yen to other currencies at Yahoo
currency converter |
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Q |
Is
it possible to import a used car from Japan
into my country? |
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A |
As import laws vary from country
to country, you should check with your country's
customs department. |
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Q |
Do
your car prices include the shipping charge? |
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A |
No, they do not. Shipping
charges, which are calculated in cubic meters,
are added after the destination is determined.
We will inform you about the shipping charges
in our quotation. You can get an idea about
these charges from our Shipment
Charges Table. |
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Q |
Can
I insure my shipment ? |
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A |
Insurance is not included
in the cost of shipping, but if you inform
us of your wish to insure your shipment
during the order process, we can get insurance
for you at an extra charge. |
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Q |
Do
you give any warranty for the vehicles? |
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A |
No, we don't give any warranty,
but we disclose any interior/exterior damage,
repair history, the distance the car has
been driven, etc. We report this information
in accordance with Japanese auction level
reporting, so you can understand the condition
of the car you are buying. |
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